by Jeff Slater | Oct 20, 2019 | Marketing Advice
Samantha is a young entrepreneur trying to find her way in the business world with her tech startup. Brilliant, passionate and new to becoming an entrepreneur. She has spent two years developing her software BUT not two minutes thinking who her ideal customers will...
by Jeff Slater | Oct 17, 2019 | Branding Issues, Marketing Advice
When your customer is the hero, it changes how you market your brand. You become an enabler of their dreams and your product or service has a supporting role, but isn’t the lead character. You know you are succeeding when a customer achieves what she wants to...
by Jeff Slater | Oct 15, 2019 | Marketing Advice
Start-ups rarely think about marketing from their genesis. That’s a mistake because no one will ever buy from you without a clear value proposition that is simple to understand. These seven marketing fundamentals can help you think about your business by focusing on...
by Jeff Slater | Oct 10, 2019 | Marketing Advice, Personal Stories
Since I no longer work in an office, I don’t need to get a lot of shirts dry cleaned. So, when I walked into my neighborhood dry cleaners for the first time in almost a year, I was surprised to be greeted by name by the owner. Sandra must have hundreds of customers,...
by Jeff Slater | Oct 8, 2019 | Marketing Advice, Personal Stories
After the last of many stakeholder interviews I did with my new client’s customers, I reviewed my comprehensive notes and found no one mentioning technology. The company had invested millions in new tech only to find that growth was flat. They spent millions on a new...
by Jeff Slater | Oct 6, 2019 | Branding Issues, Marketing Advice, Personal Stories
Brands that struggle often need reimagination. But when you find a company in free fall, sometimes there is little you can do but get out of the way and let it crash. It can be easier to build from the ground up or start fresh, then to try and fix the airplane while...