Filtering for Better Customers

Filtering for Better Customers

To help you find the right clients, it helps to communicate who is and isn’t a good fit for your business. Most websites aren’t this frank telling people to go away. But recently I have observed some marketing efforts that identify who is a good fit, and who isn’t....
The Rise of Audio

The Rise of Audio

Audio is surging and gaining share of attention for consumers and businesses. Malcolm Gladwell’s new book, Talking To Strangers, sold more audio copies than hardcover. His audio version is like a podcast – beyond just reading the book aloud, it captures the voice and...
We Are All in Sales

We Are All in Sales

I remember being in an all-day meeting many years ago, with the leadership team of a company where I worked. My colleagues complained and whined why we didn’t generate more new business. One of my colleagues asked, why aren’t sales doing their job? My response, “we...
The Follow Up Toolbox

The Follow Up Toolbox

Jenny’s marketing team did an outstanding job of creating interest in the services she offers architects and engineering firms. The message was concise, and she had an open rate on her emails that far exceeded industry averages. Prospects clicked through at almost...
How Quickly Markets Change

How Quickly Markets Change

It seems like yesterday we had to find quarters and dimes to make a phone call.  When you watch an old movie, it is always fun to see people searching for a phone booth. How quickly markets change. A recent client asked me to help them redesign and update their brand...