Saluting Marketing Veterans

Saluting Marketing Veterans

Imagine a company that takes surplus goods like military tents and parachutes, employs veterans and sells stylized handbags, tote bags, travel bags, messenger bags, duffels and gives back 10% of their profits to this community. Let’s salute Sword & Plough and the...
Starting with the End in Mind

Starting with the End in Mind

Twenty years ago, I had a marketing challenge that left me puzzled. At the time, I was VP of Marketing for GoodMark Foods, the company that owned a portfolio of snack brands like Slim Jims, Pemmican, Andy Capp’s Snacks and several other brands. We sold most of our...
Sharing Stories

Sharing Stories

The new quality engineer opened the email on her phone and saw a message from a company she had never heard of before. The picture showed a solution to a problem she was working on and provided a few brief bullet points to demonstrate that the sender was empathetic...
Simple Wins

Simple Wins

In most situations, we don’t help our customers by offering them more choices than they need. We make deciding more difficult. When attention is the most important thing a potential client or customer can give us, we don’t want to make it hard for them to act. Imagine...