Super Consumers

Super Consumers

Susan buys five times more low-fat Greek yogurt than a typical consumer but she doesn’t have a particularly large family. She has found seven or eight ways to use the yogurt in recipes, blended drinks, salad dressings and much more. Susan is a super consumer....
How to Present Marketing Ideas to the Boss

How to Present Marketing Ideas to the Boss

Need to present a new marketing plan or program at the beginning of the year to your CMO, CEO or Board? Here are a few tips & reminders about reporting on marketing up to the C-Suite of an organization. Present Marketing to the Boss Based on my experiences, there...
Marketing Touch Points

Marketing Touch Points

After spending several hours at a charity walk on a cold fall afternoon, an email pops up on my phone thanking me for spending my time helping with this cause. Instead of it being a long and dull boilerplate-type email, it is a photograph of a young person who has...
Why Hire A Milkshake?

Why Hire A Milkshake?

Harvard professor Clay Christensen has a great new book called Competing Against Luck. He tells a thought-provoking story about McDonalds and milkshakes to demonstrate the point that consumers hire a milkshake to do a job.  Jobs To Be Done McDonald’s has...