Do You Keep A NOT TO DO LIST?

Do You Keep A NOT TO DO LIST?

STOP! WAIT! DO NOT WALK FORWARD. I have been keeping a NOT TO DO LIST for a long time as a reminder of things NOT TO DO. Everybody has a to-do list. I keep a reminder list of stuff to avoid. My NOT TO DO LIST helps me stay focused, step over some traps, and remind me...
Do You Speak Your Customer’s Language?

Do You Speak Your Customer’s Language?

I spend a lot of time with marketing experts. Like any profession, we use many acronyms, confusing words, and our share of distinctively meaningless phrases like digital transformation. But because marketing is our native language, it is so easy to push around a...