by Jeff Slater | Sep 20, 2018 | Marketing Advice
Do you use Net Promoter Score (NPS) or employee Net Promoter Score (eNPS) in your business? NPS or eNPS is a management tool that can gauge the loyalty of consumers (or employees). One number can offer a simply trend view. More than two thirds of Fortune 1000...
by Jeff Slater | Sep 18, 2018 | Personal Stories
In North Carolina, we are experiencing Hurricane Florence this week. Fortunately, Raleigh just received a lot of rain and some wind but no significant issues. We lost power for about six hours, but we survived although I had to delay making coffee until later than...
by Jeff Slater | Sep 16, 2018 | Interesting Brands
If you take vitamins and supplements, you don’t need me to tell you how crazy this category can be. You want to be healthy, but when you go into a store for help, some teenage clerk is advising you on the benefits of one product or brand over another. Vitamins are a...
by Jeff Slater | Sep 13, 2018 | Marketing Advice, Marketing People, Personal Stories
A senior sales executive shared with me her top tips for leading a sales organization. She has worked in a range of industries and had a successful career at the frontline selling products from tacos to technology. Having sold hundreds of millions of dollars of goods...
by Jeff Slater | Sep 11, 2018 | Marketing Advice, Marketing Start Ups, Personal Stories
If you polled employee across a wide swath of companies and asked for one thing, they would like to see changed, having fewer meetings would rise to the top of everyone’s list. Let’s face it, most meetings suck. People complain about how most meetings are...
