Warm Introductions

Warm Introductions

My new client was disappointed with his former marketing consultant. He expressed frustration that they weren’t making enough progress. They needed to try something new. They asked me to audit their past marketing activities and to make a recommendation. I had two...
Extra Absorbent Problem-Solving  

Extra Absorbent Problem-Solving  

I don’t watch reality TV. However, when I was in Starbucks this morning, a young woman behind the counter was talking to her co-worker and said, the reason she loves to watch Real Housewives of New York is that it makes her feel so much better about her life. Like a...
Questions

Questions

When I walked over to meet John, the Uber driver, I knew something was different. I could tell by his questions. After a recent multi-day trip, this was my seventh driver, and John from Kenya was different from all the other drivers I met on my journey. John asked...