The Marketing Scorecard

 How do you keep score of your marketing activities?   I thought I’d share some of the strategic framework and questions I ask and to suggest an approach that might be helpful to others. The questions below are specifically focused on global website, social media and...

Let’s Not Blame Marketing

I read the news about McDonald’s drop in same store sales, the worst monthly drop in a decade. I am waiting to hear the cry- “blame marketing”. We need new advertising. Fire the CMO. It is often like a default setting that marketing must be the problem.  ...

Turning Marketing Research into Results

There are many ways to conduct market research on consumer or trade behavior. All of them are highly flawed but most of them can be very valuable tools. I’d like to share a few ideas on how to use the different formats and to give you some examples of what you can do...
Only We

Only We

What happens when your brand or product has a distinct point of view that could only come from one person? You.   Marketing has always been about being noticed and separating yourself from the competition. In a uber-crowded world, how can you find how to be different...

When Strategy and Tactics Fight

How well do you understand the difference between strategy and tactics? Do you find them fighting each other for bragging rights?  At some companies, these two activities collide all the time. Managers want to jump in and solve problems when...