Trust Your Intuition

Trust Your Intuition

In a world with so much data at your fingertips, marketers need to learn how to extract insights from numbers. If you only believe the data, you might think all 60-70-year-old men who live in England, are wealthy, like music and enjoy dressing up are the same...
Do You Take One More Step?

Do You Take One More Step?

I wanted to buy Hillary Clinton’s book to read on vacation. As I wandered into a local, independent bookstore, the owner said that the book was sold out but would be back in stock in a few days. He never said to me, let me text you when it comes in. That would have...