Do You Use a Red Napkin?

Do You Use a Red Napkin?

How do you signal within your organization that you have a new customer, and everyone should be especially alerted? Jon Taffer suggests using a red napkin. You may know Jon Taffer from his TV shows Bar Rescue. I know Jonny Taffer as my bunkmate at Camp Winadu when I...
Project Management Traffic Cop

Project Management Traffic Cop

Team members always want to know, where do things stand on a range of projects. Technology is helpful to share the status of projects, but often, the root cause of dysfunctional teams is a lack of project management skills and leadership. Project management is like a...
The Power of Diversity

The Power of Diversity

Assemble six men in a room and give them a problem to solve. Now gather six women in a room and give them the same question to address. Then, mix the room with three women and three men and see what happens. Now mix in gender, age, race, ethnicity, experience, and...