The Emotion Behind The Problem

The Emotion Behind The Problem

A design engineer I know works with companies to help them prototype new products. She always tries to understand the challenge from the most human and emotional perspective before she does any concept drawing. Her question to her clients is simple: What is the...
Expectations

Expectations

What expectations do you set for your marketing activities? I always revert to a gardening metaphor because it is easy to communicate and helps explains how marketing works. If your brand has been undermarketed for years, will a few campaigns bring in revenue in...
Blood Story Versus Data

Blood Story Versus Data

I watched the HBO documentary about Elizabeth Holmes and the Theranos debacle. The Inventor: Out for Blood in Silicon Valley was inspired by John Carreyrou’s Bad Blood expose in The Wall Street Journal. This was a powerful blood story with an important lesson for...