Pulling Teeth

Pulling Teeth

I heard an excellent story on Jay Baer’s podcast called Talk Triggers about the power of word of mouth. A Clifton, New Jersey oral surgeon, has built a remarkable business. He is a competent oral surgeon but doesn’t do his job demonstrably different from others in his...
To Grow Fast, Slow Down

To Grow Fast, Slow Down

When I get new clients sharing their growth strategies with me, I’m surprised. Do you expect that your $25MM business is going to grow to $200MM in revenue in five years when your growth rate has been at best, tepid? My usual advice is that if they want to grow fast,...
Market Segments

Market Segments

I needed a new backpack and knew that I had several choices. I could drive 15 minutes to see a limited selection in a few different retail stores, or I could go online to Amazon and view hundreds of options, searchable by price, brand, size, quality, popularity,...