Origin Stories

Origin Stories

As Seth Godin reminded me this week, we all have an origin story. Superman had his story about coming from Krypton and Ben & Jerry have told their tale about taking a correspondence course to learn how to make ice cream. These origin stories are a vital part of...
Marketing Q&A

Marketing Q&A

From time to time, I’ll get questions from readers about marketing issues. Some are basic, and some are incredibly complex. This post will answer a few of these inquiries.   What is the difference between marketing and branding? Janice from Portland, Oregon...
How Do You Define a Brand?

How Do You Define a Brand?

A brand can be a signal of quality. A friend recently gave me a solo piano album of music by Benny Andersson, from ABBA. The music is evocative, melancholic and soulful. As he handed me the CD, he pointed out the DG logo (Deutsche Grammaphon). Any CD that I have ever...