The Hook

The Hook

I’m beginning some work with a new food client in a super cluttered and mature category. Without sharing any specifics, think of trying to grow a new brand of cereal or yogurt in those busy categories. My conversations have focused on helping them find a hook. I think...
Listening for a Living

Listening for a Living

Seth Godin, when asked what he does for a living likes to say he notices things. I like to say, I listen. My work each day as the Chief Listening Officer at The Marketing Sage with various clients and projects means I attend a lot of calls and meetings. By practicing...