Let’s Not Blame Marketing

I read the news about McDonald’s drop in same store sales, the worst monthly drop in a decade. I am waiting to hear the cry- “blame marketing”. We need new advertising. Fire the CMO. It is often like a default setting that marketing must be the problem.  ...
Mobile Marketing Moments

Mobile Marketing Moments

Imagine the world in the near future when you get off your airplane and your phone beeps. It is your hotel room texting to tell you that it is clean and ready for you. You don’t need to go to the desk clerk because, like Uber, they have all the pertinent information...

Turning Marketing Research into Results

There are many ways to conduct market research on consumer or trade behavior. All of them are highly flawed but most of them can be very valuable tools. I’d like to share a few ideas on how to use the different formats and to give you some examples of what you can do...