Convention Challengers

 “If you don’t like change, wait until you see how much you enjoy irrelevance” General Shinseki   Brands are faced with the fast-pace change of the marketplace.     Suddenly cereal consumption is on the decline and Paleo diet is rising fast. Carbonated soft drinks are...

Scraping the Surface

Have you joined the 39,323,434 people who have laughed about bad breath with the Orabrush brand?   I’m a big fan of brands that find powerful ways to tell their story particularly when they entertain me and I walk away motivated to either learn more or buy the...
Brands Aren’t Consumer’s Friends

Brands Aren’t Consumer’s Friends

 Facebook introduced the language of friending into our social media vocabulary.   It continues to confuse brand managers who believe that consumers want to be their friend. Nothing is further from the truth. Brands and consumers engage in commercial relationships and...