Bad Design Thinking

Bad Design Thinking

I needed oil for my car and went to a quick stop service company. They did the oil change swiftly and efficiently. When I went to checkout, I swiped my credit card. But the instructions were so unclear that the clerk had to walk me through what should have been...
The Marketing Sage – Open for Business

The Marketing Sage – Open for Business

Did you see my billboard popping up all over America this past week?   Announcing the opening of my marketing consulting firm called The Marketing Sage. I am leaving my global marketing job on July 1st, 2016 to write a new chapter in my career. I am so excited, I...