The Follow Up Toolbox

The Follow Up Toolbox

Jenny’s marketing team did an outstanding job of creating interest in the services she offers architects and engineering firms. The message was concise, and she had an open rate on her emails that far exceeded industry averages. Prospects clicked through at almost...
Marketing is Everything

Marketing is Everything

A new client asked me what exactly is marketing. I told her it was everything she does with her business that adds value for customers. Anything she does that will help her keep her promise is marketing. Simply put, marketing is everything. How she answers the phone,...
Hand-Crafted Audiences

Hand-Crafted Audiences

Jules needed to reach an audience of medical device professionals who could benefit from a service he offered. He wanted to buy a mailing list but I convinced him that we could build one that could double his open rates instead. We did it one human at a time. So we...
Who You Serve

Who You Serve

Samantha is a young entrepreneur trying to find her way in the business world with her tech startup. Brilliant, passionate and new to becoming an entrepreneur. She has spent two years developing her software BUT not two minutes thinking who her ideal customers will...
Heroes

Heroes

When your customer is the hero, it changes how you market your brand. You become an enabler of their dreams and your product or service has a supporting role, but isn’t the lead character. You know you are succeeding when a customer achieves what she wants to...