Are We In a Trust Recession?

Are We In a Trust Recession?

What is a trust recession and what can marketers do to help? When you lose faith in government, media, and other institutions, what implications exist for marketers and businesses? In an article from The Atlantic last November, Jerry Useem wrote about The End of...
The Last Two Yards of Value

The Last Two Yards of Value

The Last Two Yards of Value Who wants to be average? Raise your hand. Your competition probably sells products or services that are like your offerings. You may have an extra feature here, and they may have a better one there – but essentially, you are selling similar...
Generating Leads is like Nurturing Friendships

Generating Leads is like Nurturing Friendships

Friendships are a helpful analogy for generating leads. Think of the lasting and enduring relationships you have developed with someone. Strong connections get built on multiple engagements over time. No single encounter makes you a friend – but you build upon various...