Are You Asking The Right Question?

Are You Asking The Right Question?

 I heard a wonderful story yesterday about the extraordinary design firm IDEO who was recently featured on 60 Minutes. IDEO worked with Steve Jobs and Apple for years on product design. The story is packed with a rich lesson about understanding what...
Can You Ask That In The Form of a Question?

Can You Ask That In The Form of a Question?

Do you know the most effective way to sell someone or to get them to alter their point of view? Ask questions.Can you say that in the form of a question?I read Daniel Pink’s new book called To Sell Is Human.  It is a clear and concise articulation of the...
9 Ways to Be A More Effective Active Listener

9 Ways to Be A More Effective Active Listener

Are you an active listener?Active listenersImagine the scene. Someone organizes a meeting. An agenda is provided. You have senior leaders of the company in the room. The topic is of high importance and comes during a particularly hectic and stressful week.Is anybody...