Imagine having immediate access to a therapist via text?

Breakups, job stress, family matters — all happen on their own schedules. What if therapy was uberizedMany folks don’t have easy access to therapy. It is a complicated process whereby you have to find a therapist, make an appointment and wait weeks to see someone. When something comes up, you can just connect with someone to talk to right now.

Now there is TalkSpace. Therapy for how we live today.

Text chatting with a licensed therapist for $25 per week is an interesting idea. In this age of push button car services, being able to get help immediately is an intriguing idea.  Not all situations are so critical that they require in-person meetings. And, having a resource 24/7 that is just a text away makes getting help fast and painless.

There can be downsides to the service when someone has a serious illness. But, there are millions of people who might need someone to chat with to get a little professional guidance for some of life’s unfortunate situations regarding work and relationships.

TalkSpace -On-demand therapy

Having an immediate release valve to chat might help prevent some impulsive actions. Imagine young teenagers dealing with the angst of a breakup or the frustration from bullying. Having someone to confidentially talk to who can help, might be a powerful weapon to fight depression. Some trained therapists see risk in these new businesses like TalkSpace and GetHelp because this format may delay more serious intervention.

But not everything is life-threatening. TalkSpace may serve as a quick, interim help desk for highly-charged emotional situations.

Like an impromptu chat room, TalkSpace gives you the opportunity to post questions all day long to your personal chat board and get feedback and responses from a counselor. You receive thoughtful comments and recommendations on dealing with issues from stress at work to marital problems. On-demand therapy is a disruptive idea for getting professional guidance when you need it most.

Lessons from TalkSpace

  1. Do you work in an industry that is still using 20th-century approaches to problems?
  2. Could some form of technology like texting or private chat rooms add a fresh dimension to your business or customer service?
  3. If your competitors are stuck in the past, how could easier access give you a distinctive advantage differentiation what you do?
  4. Can you find ways to take activities you observe in your personal life and bring them to your business world? Many parents experience that they text more with their kids then they speak to them on a phone. Maybe if you are marketing products to a younger demographic, you need to think about reaching them through the medium that is most comfortable for their lifestyle. (not yours)

I’m sorry, but our 45 minutes are up.

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Photo: TalkSpace website screengrab. Video courtesy of TalkSpace Youtube Channel